Choosing a Problem Space
Problem of Choice (September 9 2022)
Optimized Prescription Drug pickup at Pharmacies
May pharmacies can experience customer service backlogs that put strain on assistants and customer service relationships. Pharmacists spend large amounts of time with hundreds of patients taking the same routine medication, when their time would be better spent with patients who have more acute needs. It also degrades the customer service experience for patients who do not want to have to spent time waiting in line at the pharmacy.
We want to design a solution to allow customers to pickup their prescribed medication in a safe and optimized manner, improving customer experience for patients of all kinds and reducing the customer service workload placed on pharmacists giving them the time to provide better care for their patients who need it the most
Reasoning This problem was chosen because it does not appear to have an existing solution, it has multiple users which we can gain access to, and is a well documented problem space in Canada and the United States.
Runner-Ups and Other Ideas
| Topic | Decision | Why? |
|---|---|---|
| Platform to connect people w volunteer opportunities in their community | ❌ | - too many competitors in the space |
| - have been around for quite a while | ||
| Version Control for 3D | ❌ | - too technically challenging to implement |
| Verify App | ❌ | - already exists |
| Protocol System Design for Medical facilities | ❔ | |
| Platform connecting people who are about to have life-changing surgeries w others who’ve already had them | ❌ | - too complicated,can’t regulate medical advice, same diagnosis doesn’t mean same prognosis |
Intensif-eye app | ❔ | - Somewhat Simple |